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Ridership (UPT) (Total)

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Up is ideal
233.1M
FY23
202.6M
FY22
Supporting Clean Transportation
MBTA
Click to show full breakdown
<table class = "tracker-card-table"> <thead> <tr class = "tracker-card-table_firstrow"> <th style= "text-align: center;" colspan = "1" scope = "colgroup"></th> <th style= "text-align: center;" colspan = "2" scope = "colgroup"> Results</th></tr> <tr class = "tracker-card-table_firstrow"><th scope = "col">Category</th><th scope = "col">FY22</th><th scope = "col">FY23</th></tr> </thead> <tbody><tr> <td>Total</td><td>202.6M</td><td>233.1M</td></tr> <tr> <td>Bus</td><td>76.0M</td><td>85.4M</td></tr> <tr> <td>Commuter Rail</td><td>14.6M</td><td>23.5M</td></tr> <tr> <td>Ferry</td><td>594,156</td><td>1.0M</td></tr> <tr> <td>Heavy Rail</td><td>79.4M</td><td>83.9M</td></tr> <tr> <td>Light Rail</td><td>31.1M</td><td>38.2M</td></tr> <tr> <td>The RIDE</td><td>913,233</td><td>1.0M</td></tr></tbody> </table>
No
Yes

Average Number of Days to Wait for a Service Center Appointment

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Down is ideal
18.8
FY23
11
FY22
Travel Experience
RMV
No
Yes

Percent of gross statewide GHG emissions attributed to transportation sources (in line with the statewide goal achieve Net Zero by 2050)

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Supporting Clean Transportation
Cross-cutting
Click to show notes

Data Notes: The Commonwealth’s Greenhouse Gas Inventory can take up to two years to complete due to the lag in the release of key data points. Within the Transportation sector, fuel use from combustion engines is usually reported in the Fall of the following year. This data source is used to compute transportation CO2, which generally constitutes ~99% of the transportation inventory. Emissions from CH4 and N2O are released at a later date and incorporated at that time. Please refer to the Annual Greenhouse Gas Emissions Inventory for more information.

No
No

Statewide Bridge Condition (Percent of Poor Bridges)

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Down is ideal
9%
FY23
8%
FY22
Reliability
Highway
No
Yes

Total fatalities across RTAs and modes

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Down is ideal
Safety
Transit
No
Yes

Truck Travel Time Reliability Index

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Down is ideal
Reliability
Highway
Click to show notes

Data Notes: Ratio between 95th percentile (longest) travel time and median travel time for trucks

No
No

Annual Projection of On Time

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Up is ideal
22.2%
Financial & Staffing Resources
MBTA
No
Yes

Station Accessibility (Overall)

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Up is ideal
78.9%
FY23
77.8%
FY22
Travel Experience
MBTA
Click to show full breakdown
<table class = "tracker-card-table"> <thead> <tr class = "tracker-card-table_firstrow"> <th style= "text-align: center;" colspan = "1" scope = "colgroup"></th> <th style= "text-align: center;" colspan = "2" scope = "colgroup"> Results</th></tr> <tr class = "tracker-card-table_firstrow"><th scope = "col">Category</th><th scope = "col">FY22</th><th scope = "col">FY23</th></tr> </thead> <tbody><tr> <td>Overall</td><td>77.8%</td><td>78.9%</td></tr> <tr> <td>Commuter Rail</td><td>78.5%</td><td>79.9%</td></tr> <tr> <td>Heavy Rail</td><td></td><td></td></tr> <tr> <td>Light Rail</td><td></td><td></td></tr> <tr> <td>Silver Line</td><td>100%</td><td>100%</td></tr></tbody> </table>

Data Notes: This metric measures the percentage of MBTA stations that are ADA-accessible. It includes all rapid transit stations (including the Silver Line) and Regional Rail stations, but excludes Regional Rail stations located in Rhode Island.

No
Yes

Rolling Stock - Number of Vehicles Beyond Useful Life

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Down is ideal
Expand for details
Reliability
MBTA
Click to show metric values
<table class = "tracker-card-table"> <thead> <tr class = "tracker-card-table_firstrow"> <th style= "text-align: center;" colspan = "1" scope = "colgroup"></th> <th style= "text-align: center;" colspan = "2" scope = "colgroup"> Results</th></tr> <tr class = "tracker-card-table_firstrow"><th scope = "col">Category</th><th scope = "col">FY22</th><th scope = "col">FY23</th></tr> </thead> <tbody><tr> <td>Bus</td><td></td><td></td></tr> <tr> <td>Commuter Rail</td><td></td><td></td></tr> <tr> <td>Ferry</td><td>4</td><td>0</td></tr> <tr> <td>Heavy Rail</td><td>472</td><td>118</td></tr> <tr> <td>Light Rail</td><td>227</td><td>81</td></tr> <tr> <td>Paratransit</td><td></td><td></td></tr> <tr> <td>Vintage Trolley</td><td>7</td><td>6</td></tr></tbody> </table>
No
No

Rate of Transit Fatalities Per 1M Revenue Miles

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Down is ideal
Expand for details
Safety
MBTA
Click to show metric values
<table class = "tracker-card-table"> <thead> <tr class = "tracker-card-table_firstrow"> <th style= "text-align: center;" colspan = "1" scope = "colgroup"></th> <th style= "text-align: center;" colspan = "2" scope = "colgroup"> Results</th></tr> <tr class = "tracker-card-table_firstrow"><th scope = "col">Category</th><th scope = "col">CY21</th><th scope = "col">CY22</th></tr> </thead> <tbody><tr> <td>Bus</td><td>0</td><td>0</td></tr> <tr> <td>Commuter Rail</td><td>0</td><td>3.7</td></tr> <tr> <td>Ferry</td><td></td><td></td></tr> <tr> <td>Heavy Rail</td><td>0</td><td>0</td></tr> <tr> <td>Light Rail</td><td>0</td><td>0</td></tr> <tr> <td>The RIDE</td><td>0</td><td>0</td></tr></tbody> </table>

Data Notes: Fatalities are counted according to National Transit Database (NTD) reporting criteria. See the NTD Safety and Security Reporting Policy Manual (https://www.transit.dot.gov/ntd/2025-ntd-safety-and-security-reporting-policy-manual) for more details.

No
No

Projects Completed Over Budget 21%+

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Down is ideal
80%
FY23
0%
FY22
Financial & Staffing Resources
MBTA
No
No

Projects Completed Over Budget 1-20%

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Down is ideal
67%
Financial & Staffing Resources
MBTA
No
No

Number of Dollars Awarded for Complete Streets Municipal Construction

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Up is ideal
Supporting Clean Transportation
Highway
No
No

Percentage of Scheduled Appointments Called On Time (Within 30 Minutes)

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Up is ideal
Travel Experience
RMV
No
Yes

Percentage of bus stops needing high priority accessibility upgrades that have been reconstructed

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Up is ideal
23.5%
FY23
20%
FY22
Travel Experience
MBTA
No
No

Percentage of bus stops needing critical accessibility upgrades that have been reconstructed

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Up is ideal
57.1%
FY23
37%
FY22
Travel Experience
MBTA
No
No

MBTA Revenues (Total)

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Up is ideal
$2.3B
FY23
$3.0B
FY22
Financial & Staffing Resources
MBTA
Click to show full breakdown
<table class = "tracker-card-table"> <thead> <tr class = "tracker-card-table_firstrow"> <th style= "text-align: center;" colspan = "1" scope = "colgroup"></th> <th style= "text-align: center;" colspan = "2" scope = "colgroup"> Results</th></tr> <tr class = "tracker-card-table_firstrow"><th scope = "col">Category</th><th scope = "col">FY22</th><th scope = "col">FY23</th></tr> </thead> <tbody><tr> <td>Total</td><td>$3.0B</td><td>$2.3B</td></tr> <tr> <td>Operating</td><td>$382M</td><td>$446M</td></tr> <tr> <td>Operating (Fares)</td><td>$322M</td><td>$376M</td></tr> <tr> <td>Operating (Other)</td><td>$60M</td><td>$70M</td></tr> <tr> <td>Non-Operating</td><td>$2.6B</td><td>$1.9B</td></tr></tbody> </table>
No
Yes

Percent of Aircraft Registered

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Up is ideal
98.8%
FY23
84%
FY22
Travel Experience
Aeronautics
No
No

Number of Contracts Planned for Next Year

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Up is ideal
71
FY23
83
FY22
Financial & Staffing Resources
Highway
No
Yes

Mainline Revenue Train Derailments (Light Rail)

Value increased, positive changeNo value change from previous yearValue decreased, positive changeValue decreased, negative changeValue increased, negative changeValue increasedValue decreased
Down is ideal
1
CY22
0
CY21
Safety
MBTA
No
Yes