Contact Center Wait Time
FY 2017
Category | AverageWait |
---|
July 2016 | 8:23 |
---|
August 2016 | 9:59 |
---|
September 2016 | 16:04 |
---|
October 2016 | 21:10 |
---|
November 2016 | 22:31 |
---|
December 2016 | 23:46 |
---|
January 2017 | 24:40 |
---|
February 2017 | 25:55 |
---|
March 2017 | 24:33 |
---|
April 2017 | 17:12 |
---|
May 2017 | 16:20 |
---|
June 2017 | 16:00 |
---|
TopFY 2018
Category | AverageWait |
---|
July 2017 | 11:58 |
---|
August 2017 | 8:32 |
---|
September 2017 | 15:59 |
---|
October 2017 | 28:13 |
---|
November 2017 | 22:10 |
---|
December 2017 | 19:54 |
---|
January 2018 | 20:49 |
---|
February 2018 | 19:52 |
---|
March 2018 | 22:44 |
---|
April 2018 | 22:25 |
---|
May 2018 | 23:28 |
---|
June 2018 | 16:59 |
---|
TopFY 2019
Category | AverageWait |
---|
July 2018 | 13:20 |
---|
August 2018 | 15:44 |
---|
September 2018 | 19:00 |
---|
October 2018 | 20:30 |
---|
November 2018 | 15:08 |
---|
December 2018 | 9:01 |
---|
January 2019 | 16:23 |
---|
February 2019 | 14:37 |
---|
March 2019 | 17:47 |
---|
April 2019 | 21:08 |
---|
May 2019 | 25:00 |
---|
June 2019 | 25:17 |
---|
TopFY 2020
Category | AverageWait |
---|
July 2019 | 25:25 |
---|
August 2019 | 20:05 |
---|
September 2019 | 21:22 |
---|
October 2019 | 22:58 |
---|
November 2019 | 21:33 |
---|
December 2019 | 21:02 |
---|
January 2020 | 23:05 |
---|
February 2020 | 17:32 |
---|
March 2020 | 44:18 |
---|
April 2020 | 65:40 |
---|
May 2020 | 75:54 |
---|
June 2020 | 76:05 |
---|
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