As part of the MBTA Rail Vision 2020 efforts to improve Commuter Rail service, schedules were adjusted to provide service on more regular, predictable schedules. OPMI took an in-depth look at how these schedule changes have impacted ridership on Commuter Rail services.

OPMI is happy to share the latest results of the MBTA System-Wide Passenger Survey. This is the most recent edition of data available from the rolling Rider Census model, containing pooled data from 2022 and 2023 survey efforts.

Our new Rider Demographics Interactive Tool aids in policy planning, helping to tailor services to better serve low-income and minority riders.