The MBTA and BostonBRT piloted all-door boarding on the Silver Line 4 and 5. Here are the results!
An investigation into fare payment transaction times and their effect on reliability and service times.
Analysis of how much fare is lost on the green line during peaks hours when the rear doors allow passengers to board without first paying.
Conclusion that ridership behaviors may have changed regarding gov't centers closing, but will eventually return.
In this article we address some discrepancies in data regarding reliability and ridership across buses, commuter rails, and the green line.
A detailed look into the analysis behind producing charts to accurately portray complex data.
How is ridership data collected?
How do we know what customers think? How does the MBTA Panel Survey work?