Insight into providing 7 day charliecards which would reduce maintenance costs overall.

Analysis of how close a tranist station is in regards to walkability.

Analysis of how much fare is lost on the green line during peaks hours when the rear doors allow passengers to board without first paying.

Analysis of why the commuter rail has the lowest satisfaction rates compared to buses and light rail.

Analysis of Youth Pass Pilot which increased ridership by a large amount.

Conclusion that ridership behaviors may have changed regarding gov't centers closing, but will eventually return.

10% improvement on reliability for non-peak hours.

Analysis of how customers use tools to decide their route to destination through different modes.

Chart from fiscal and control board that shows the usual load at each station on orange line.

Panel used to determine at what point people will stop boarding a vehicle due to crowding.

An explanation of how the MBTA tracks vehicles using GPS and other various tools.

A look into the types of fares purchased at various stations and what that data may suggest.

In this article we investigate the drop in riders from FY 2008 to FY 2015.

In this article we address the problem of knowing, with precision, the final destination of riders

A detailed look into the analysis behind the customer surveys produced by the MBTA.

A detailed look into the analysis behind producing charts to accurately portray complex data.

How is ridership data collected?

How do we know what customers think? How does the MBTA Panel Survey work?