RTA Safety

Hybrid Bus with Door Open

Operating public transit safely is of the utmost importance to every transit agency. Information on injuries and accidents is collected by the RTAs and reported to both the FTA and MassDOT and monitored by these agencies. This section includes the measures and targets of the 12 RTAs deemed full reporters by the FTA. FRTA, NRTA, and VTA have different reporting requirements due to their reporting status and are not included here.

On July 19, 2018, FTA published the Public Transportation Agency Safety Plan (PTASP) Final Rule, which requires certain operators of public transportation systems that receive federal funds under FTA’s Urbanized Area Formula Grants to develop safety plans that include the processes and procedures to implement Safety Management Systems (SMS). MassDOT worked closely with the RTAs to generate the targets required by the PTASP Final Rule and publish those plans by December 31, 2020.


All transit injuries represent the annual number of injuries that resulted from unintentional contact with transit vehicles or property. An injury is recorded for each person who either received medical attention on the premises or was transported away to receive medical care. Injuries are reported for the RTAs for each calendar year. In addition to the total number of injuries, we also include injuries normalized per 100,000 unlinked passenger trips (UPT), and injuries normalized per 1,000,000 vehicle revenue miles.

Fixed-Route Service

Half (5 out of 12). Two RTAs saw an increase (BAT, WRTA). The remaining RTAs (BRTA, CCRTA, GATRA, MART) each reported one injury.


For paratransit services, 11 RTAs reported no injuries (BAT, CATA, CCRTA, LRTA, MART, MVRTA, MWRTA, NRTA, PVTA, SRTA, VTA). Three reporting agencies saw increases in injury rates (BRTA, BAT, PVTA), three had no change in injury rates (LRTA, MWRTA, SRTA), and three saw decreases (GATRA, MART, WRTA).


SRTA reported 1 fatality in 2021 for fixed route bus. There were 0 reported fatalities for paratransit service in 2021 for any RTA.

Safety Events

The safety events measure shows the number of collision events that occur within a calendar year for each RTA. MassDOT tracks both actual safety events and safety events normalized to 1,000,000 VRM (Vehicle Revenue Miles) to account for coverage size differences between RTAs. VRM are the number of miles traveled by transit vehicles in revenue service, as reported by the system for the fiscal year.

Fixed Route Service

In 2022, three RTAs reported 0 safety events for their fixed-route service; the remaining reporting RTAs reported between 1 and 4 safety events.


All but 4 RTAs reported no safety events for their paratransit service; the 4 agencies reporting safety events all reported one safety event.